Note: All practitioners offer sessions online. When face-to-face meetings are possible, we can meet clients at two locations. Please see your individual practioner's profile for details on where they work from.
Our Central London office is situated on 162-168 Regent Street, between Beak Street and Tenison Court.
Our Berlin office is situated on Prenzlauer Promenade 23, between Brauhausstr. and Am Steinberg.
DATA PROTECTION & PRIVACY
When you email me and as we set up our first and future sessions, I will ask for, process and store certain information about you, including your name, date of birth, contact details, payments made for sessions, personal information – including health and medical issues – and your domestic arrangements. This is necessary to enable me to run my psychotherapeutic practice and to provide you with a safe and ethical service to you. This is done upon the lawful basis of "Legitimate Interests" for the purposes of health and social care.
All information that I collect and store about you is either anonymised, stored behind lock and key and/or two-factor password protected. For insurance and safe-guarding purposes, I may be required to store some of this information for up to 7 years following the date of our last session, at which point it will be securely deleted or shredded. You have the right to view this information, which will be provided within one month of request, and to ask for changes to be made.
I may discuss the progress of our work together with a supervisor, who is bound by the same code of ethics and client confidentiality rules as I am, and I will do so in a way that respects and protects your anonymity. Your name and contact details may be passed on to my appointed Therapeutic Executor in case of my sudden death or severe incapacity to contact you myself, for example in case of a severe accident, so that you can be informed.
You have the right to object to holding and processing information about you. Where I need to retain certain information for legal purposes (e.g. to comply with the insurer’s terms and conditions) this might however mean that we cannot enter an agreement to work together.
Alex Neumann (Startup Therapy Ltd)